Interest
developed to a fever pitch up to the 29th October 2003, when Mayne
posted a notice on its website, which read:
"Mayne
has no financial or operational necessity to enter into any sale
arrangements for any of its divisions, however these discussions
will allow Mayne to determine if a sale of the pharmacy services
business will benefit shareholders."
This was also
the statement made to the Australian Stock Exchange.
Speculation
between pharmacists privately also mounted, with e-mails running
hot in what must have been one of the biggest information sharing
exercises ever in pharmacy.
So what
is going on?
If we take
the above Mayne statement at face value, then all that is happening
is that a number of organisations are discussing formal bid proposals
for certain assets of Mayne (Faulding distribution), Priceline
and Woolworths included.
This
a valid exercise to determine the demand for an asset and what
the market will bear.
It does not represent that a sale is imminent, because Mayne will
inevitably continue try to talk up its value (hopefully I will
not be proved wrong before this edition is published).
Which of
the above two companies is more likely to value the Mayne asset
at a higher level?
In reality
Priceline is the front runner, because it just wants to buy market
share with brands that it can easily integrate within its Clicks/Priceline
banner.
It will be prepared to toss in a high bid.
The bid is rumoured to be in the vicinity of A$400 million against
a book value of A$380 million, which will give the ultimate buyer
access to 36 percent of the Australian pharmacy market.
Woolworths, on the other hand, already has its market share in
the now 150-200 pharmacists that have registered interest in becoming
associated as a Woolworths pharmacy.
Woolworths would see disadvantage in the antiquated supply chain
process that exists in Mayne, (even worse in the other wholesalers),
and would prefer to graft a pharmacy distribution process to its
existing model.
This would eventuate only when there was a critical mass of committed
pharmacies already trading.
Woolworths would not necessarily see it as a good business tactic
to buy Mayne, because it would have to totally rebuild the supply
chain process--and this would be expensive.
The other factor is that while Woolworths is a tough competitor,
businesswise and politically, it does not relish the thought at
this particular moment, of a damaging dogfight at a time when
its own sales base has lost momentum, and shareholder value needs
to be preserved
Which of
the above two poses the least threat to established pharmacy?
Priceline
fits this bill nicely.
If they were to buy Mayne, they would become very highly geared,
and this poses a potential risk to their ability to develop and
expand, particularly as they will be faced with immediate increases
in competition, both for market share and for pharmacist supporters.
There may be major pharmacist defection in the event of a sale,
but those tied to bank guarantees would have limited movement.
Herein lies one PGA strategy to dislodge the intruder--help to
develop financial packages with an independent financier (or even
one of the other wholesalers) to facilitate a rapid retreat.
Priceline has a small market share of retail business (compared
to Woolworths) and has less influence with the Australian government.
I really cannot see that there will be a marked difference in
pharmacy affairs with a Priceline entrant, only that individual
pharmacist control of their market is partially weakened, and
through them, PGA power base is also weakened.
Priceline is already sounding out a leading pharmacy software
company with the obvious thought of having a seamless supply chain
system working back from pharmacy POS systems.
There is about a six percent price differential (savings on overheads)
available should Priceline be successful in developing their supply
chain to an optimum level, and already the thought of this occurring
is stimulating Sigma and API to look at gateway systems and other
competitve IT systems.
This type of competition between wholesalers can only benefit
pharmacy as a whole, and with a shake up of the supply system,
retail pharmacy will be able to emerge in a more competitive format,
even if it stays in its "cottage garden" state (only
for the short term however).
In any event, Priceline has a current base of seven pharmacies,
and with or without a Mayne acquisition had planned to extend
this number to 20 in 2004, also to rebadge them as "Clicks"
pharmacies to align with its South African presentation, where
there has been a recent integration of 83 pharmacies into their
group.
Woolworths
is the threat that needs to be monitored closely.
If Woolworths wanted to inflict maximum damage, then a Mayne purchase
would achieve that in one hit, giving Woolworths access to retail
brands, product brands and manufacturing capacity, and instant
market share.
This would sharply reduce PGA ability to mount a defensive or
an offensive strategy, because the fox is already in the chicken
coop.
By inserting its own supply chain technology, it could arrive
at that six percent price differential with a minimum time delay.
This would immediately drive the remaining two wholesalers into
negotiation with Coles, Boots or some other offshore global pharmacy
group.
Coles would be the most likely, but they are playing a "wait
and see" game, allowing Woolworths to make the waves, draw
the flack, and when things settle down, will quietly and methodically
develop an alternative offer to Woolworths.
The fact that Woolworths may have an initial lead-time would not
deflect them from this strategy.
They did the same with petrol and emerged with a strong model
that had Woolworths revisiting their own version for a tidy up.
So will Woolworths enter the end game at this stage?
My bet is that they are just testing the water, and will bide
their time and work to their prepared business plan.
Will Mayne sell to Priceline?
Well, if they want maximum price for their asset, they will not
sell just now.
They will attempt to repair their supply chain system, and after
re-engineering, offer themselves for sale.
Who would they want to sell out to?
Why Woolworths of course, having now achieved a compatible distribution
system and added value to their asset.
If the above is played out, then the PGA will be given some respite
and will be able to draw breath. Provided they start some genuine
strategic moves and begin what they should have been doing years
ago, pharmacy has a chance to trump the intruders.
Have the PGA got the capacity to think things through, and
then implement processes that may turn a segment of their members
against them?
Now is the time to sell a new strategy, while the spectre of a
range of predators persists.
Let us hope this will happen and that the PGA will recognise that
they need to be drawing in strategists from around Australia,
to think out the short term and the more important longer term,
and then set up teams to work through the objectives identified.
There is a lot of work to be done.
I am only
speculating on all these issues, and Mayne may simply follow their
established process of selling off divisions that give a return
on invested capital of less than 9.5 percent (Faulding distribution
returns about 7.3 percent currently).
The lure is that supply chain reform, already demonstrated by
Woolworths can increase return on invested capital quite dramatically.
You only have to do the hard licks first.
If an immediate sell-off is mooted, Priceline is the winner, and
what we get in pharmacy is an efficient competitor who will stir
all to action.
They will have a substantial spread of pharmacies across Australia,
and their market profile with consumers will take a quantum leap.
Being the
lesser of the two evils, pharmacy will absorb this challenge and
become better for it.
It will only become a problem if pharmacy leadership does not
take the hard decisions (yet they are not that hard in reality).
Currently, John Bronger is contrasting Australian pharmacy with
the American model, and playing up the social role of Australian
pharmacists. This is the traditional mindset, but there is a place
somewhere between the traditional and the more rational.
Pharmacy is a big business and will be measured as such, but we
do not deliver optimum value for our own business asset (compared
to other big businesses), or for our main customer (government),
or ultimately the consumer.
The social value that John Bronger talks about is valid and is
an intangible valued by consumers, but this value has to be in
balance with total health costs.
Whichever way you look at it, pharmacy has to produce a value
for money business delivery structure that can be compared favourably
to the rest of the field. Whether we like it or not, this is reality,
and we become increasingly vulnerable as health costs escalate
globally and we become an obvious target, both for government
and big business.
Restructure of pharmacy business needs to begin immediately, starting
with a restructure of the PGA itself.
A refocused PGA could be a bit like a shop refit, with the result
being a burst of creativity and increased activity and efficiency.
On a final note there is a possibility that being so highly geared,
and having a tough political competitor in the PGA, Priceline
may falter down the track.
This again may be fanciful speculation, but it is a possibility,
and if I had a wholesaler guarantee under Priceline control, I
may want to re-think that proposition to the most stable environment.
Hence a Guild focus on pharmacy financing would help to maintain
its strength.
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