As always
with a re-engineering of practice both GPs and pharmacists have
encountered challenges in implementation.
Off to a slow start the numbers of reviews conducted has steadily
increased until now there are over 46,000 reviews that have been
paid for by the Commonwealth.
Considering that a review conservatively will take 2-3 hours of
GP, pharmacist and patient time there is much effort in the community
actively engaged and related to a Quality Use of Medicines initiative.
Without an active evaluation, the results of this are difficult
to ascertain except from an anecdotal evaluation.
Research done prior to the initiation of the model showed benefits
enough to convince authorities of the necessity of implementing
the model and using expertise in the community to address a problem
born out of the more sophisticated drug therapies available to
prescribers and their patients and the ability of patients to
understand and manage complicated regimens along with the plethora
of other OTC and complimentary medicines readily available and
consumed.
Individual pharmacists and general practitioners will be aware
of the benefits to their individual patients and several GPs have
commented to me that they have 'learned a lot 'from their own
involvement. Others have been honest enough to comment that the
review did not add much to the knowledge they already had of the
patient and yet others have been very wary when pharmacists have
suggested medical management as opposed to medication management.
Refinement of the process and reporting to prescribers should
occur as more reviews are conducted. Good results will encourage
more GPs to refer patients for HMR and happy patients will talk
to others.
A small study of GPs in two large metro areas indicated that GPs
found the time taken to organise a referral made the MBS item
not attractive and it generated a lot of paperwork - the scourge
of GP-land, where there is already a mountain to address after
each session.
The Item 900 also was introduced when several other Extended Primary
Care items on the MBS were developed.
Pressure on GPs to implement these along with Item 900 proved
too much for many, especially sole practitioners already worked
to the bone!
There are solutions offered such as computer templates to address
the referral writing and practice nurse education to take the
burden of identification and paperwork off the GP.
In many places these initiatives have driven the process and patients
have benefited as more HMRs are generated.
It has not all been plain sailing for pharmacists either.
The process of accreditation has proved very onerous for many
- both in the time required after a busy day dispensing and the
costs.
Many do not see a financial case with the volume of requests they
are receiving at present.
Others have engaged others to do the reviews as a service to their
customers and goodwill to see the initiative advance.
There is no doubt as to the benefit that the community will receive
from an increasing implementation. Several hospital projects with
outreach pharmacy services to discharge patients have integrated
the HMR referral as a request to the GP on behalf of the patient.
On discharge, patients are rated according to a risk tool developed
for the project.
Depending on this, initiatives such as a hospital pharmacist home
visit or a letter to the patient's GP suggesting that an HMR would
be worthwhile, are actively working to avert the many preventable
hospital re-admissions that occur today.
There are other good initiatives in the pipeline to let it be
known to the public of this service and many in Divisions of General
Practice working with both pharmacists and GPs to ensure the tools,
resources and knowledge is available when required.
Over all the results are magnificent - pharmacists are working
with GPs as professional colleagues for the benefit of patients.
Many ancillary health workers are supportive and encouraging of
the initiative and hospital staff are recognising a service available
that will help patients cross the chasm between hospital and community
that many fall into.
This is one of the most exciting steps forward health professions
have taken together- if we all embrace the opportunities then
the next three years progress could be astounding!
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