..Information to Pharmacists
    _______________________________

    Your Monthly E-Magazine
    FEBRUARY, 2003

    Published by Computachem Services

    P.O Box 297.
    Alstonville. 2477
    NSW Australia

    Phone:
    61 2 66285138

    E-Mail
    This
    Page
    Click For a
    Printer-Friendly
    Page
    Bookmark
    This Page

    KARALYN HUXHAGEN

    PSA Councilor Perspective

    Bulk Billing Clinics-a Pharmacist's Nightmare

    Stock control of prescription medications is becoming a huge nightmare even with a well managed point of sale system. We have been using point of sale for many years and have firm procedures in place to ensure the stock control is kept as tight as possible. The advent of so many generic companies have seen a need to have a 'highlight' system in the dispensing computer so locums know which generic is your preferred company.

    My new problem with stock control of my ethical stock is from the companies that are establishing and managing the large bulk billing medical centres.
    The Doctors they employ are mostly foreign and are offered many benefits to come to our country to practice and their families are more than willing to settle in a country not dominated by war or political oppression. I am told that there is supposed to be a mentoring system to help these young Doctor's assimilate into our complicated health system but it does not seem to work very well unless the Doctor asks for help.
    The Australian system of the Federal PBS system and the different State legislate laws is complex for us who have been educated and mentored through the system let alone those who have come into it after they have been practicing in another country.

    As Pharmacists we have extended an offer to help these new Doctors learn the complexities of the PBS prescribing process only to be told that their management prefers that they prescribe only in quantities that they consider necessary.
    Therefore we are daily faced with many prescriptions for quantities of four tablets of Norfloxacin 400mg or five tablets of Ciproxin 500mg or ten tablets of diclofenac etc.
    This prescribing behaviour throws the stock control system into chaos as well as raising the anger of the consumer who has to pay private price for these quantities, as they do not meet the PBS criteria.

    The other problem here, that is more worrying, is based on the Quality Use of Medicine concept.
    These Doctors are not following the accepted Therapeutic guideline principles that the excellent Australian health system has developed and defined.
    These Doctors prescribe certain antibiotics for conditions that they are not indicated for in Australia, as well as using very large doses of medications that are not in our guidelines.
    As Pharmacists and concerned health professionals, we have tried to address this issue with the Doctors themselves, the Division of General Practice and the Australian Medical Association but we are told that unless the Doctor is willing to accept peer intervention there is not much that these bodies can do.
    My question to that reply is what happens when this young Doctor is lured by more money and freedom to practice in a more rural community where there may not be a pharmacist to oversee the prescriptions written?
    What if these foreign Doctors are issued with a dispensing licence as well?
    Who will watch for the inappropriate use of antibiotics or the large doses for children?

    In my community the family medical practices are struggling to retain their medical practitioners or to persuade new Doctors to come to our area.
    We are a regional town on the fringes of the one of the world's seven wonders - the Great Barrier Reef and we still cannot lure medical professionals to this beautiful area.
    The bulk billing clinics are thriving and have increased our workload substantially, not only by the number of prescriptions but by the fact that we have to be extra diligent in watching the strengths and doses of medication as well as ensuring the medication ordered is appropriate for the condition presented by the patient.

    Where do I go from here?


    Back to Front Page