..Information to Pharmacists
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    Your Monthly E-Magazine
    MARCH, 2003

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    ROLLO MANNING

    An Indigenous/Rural/Isolated/Remote Perspective

    Technology will solve workforce shortage

    A recent report issued a warning that there would be insufficient pharmacists for Australia in 10 years time. Technology will ensure that there is a need for less pharmacist and the 3,000 quoted by Guild research may just be enough.


    An ABC News bulletin on 19th February had this to say:


    Health Services in rural and regional areas could be plunged in to further crisis over the next decade with research pointing to a critical shortage of pharmacists.
    Whether the ABC has considered the impact which technology will have on the pharmacy industry is not known.
    Certainly the report which forms the basis of the research, a study commissioned by the Pharmacy Guild of Australia, had every opportunity to consider all aspects of "future shock".
    The advancements in technology have already spawned the "remote controlled dispensing" (RCD) machine in use in the US but yet to find a footing in the Australian marketplace.

    This device allows:
    * a prescription to be written in a remote place,
    * transmitted electronically to a "central" pharmacy,
    * enter into database
    * transmit signal back to drop the prescribed drug from a slot in the device
    * print the label and have this affixed to the pack by an unskilled worker watched by video link by the
    pharmacist back at home base.

    Involvement of pharmacist:
    * View database where input has been by a technician
    * Monitor adhering label to a pack done remotely by unskilled worker.

    The question becomes:
    "How many pharmacists do you need to do these two basic tasks?"

    The answer is less than what you need to man 5,000 retail pharmacies across Australia where the pharmacy to population ratio of 1: 3800 is still too small for the essential task required - dispensing PB
    S.

    It will be a matter of finding placements for the pharmacists graduating rather than entice "pharmacists who have dropped out of the workforce" back in to training and part-time work. This answer was quoted on the ABC as being Guild Research Manager Donna Stephenson's suggestion to the problem as well as importing overseas pharmacists. Imagine the scenario where the supply of PBS items to the public is tendered out to the lowest bidder for a population catchment of say 10,000 at least.
    The further crisis will be easily remedied in the remote and rural areas due to improved communication links, thanks to Telstra, and the installation of the RCD machines described earlier.

    A touch screen is used to produce a label for adhering to a pack in a remote place using barcode technology.


    And don't overlook the fact that the prescription in that remote place was written by a doctor with all the training and legal basis for oversighting the placing of the label on the package.
    A lot of Government dollars are being spent populating remote areas with doctors and this includes housing so there is somewhere to live.
    A recent post to the Auspharmlist suggested that a doctor's organisation was dispensing via the Internet. The impact this had on readers showed they are not yet sensitised to the day they are not fixing the label to the packet.
    The only step left in the physical process of dispensing is matching the label with the packet and it won't be long before barcode scanning solves that problem.
    So get used to it.
    There will be fewer PBS supply outlets.
    The Government cannot afford to maintain the 5,000 outlets there are in 2003.
    Technology will allow doctors to dispense - a practice legally possible in 2003.
    Rural and remote areas will not suffer and may even be the first to benefit.
    The consumer will make the final decision as to where their prescriptions will be filled - and not the Pharmacy Guild's research.
    Pharmacists all over are challenged to move with the times and not continue to be stuck in an era that was great when typewriters were in vogue.
    In a millennium already being dubbed the "Technology Revolution" planning ahead is essential for surviving "future shock".


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