..Information to Pharmacists
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    Your Monthly E-Magazine
    MAY, 2002

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    NEIL JOHNSTON

    From a Consultant Perspective

    The Ides of March (Part Three)

    This is the last article in a series of three that discusses the thinking of a group of senior government officials (state and federal) formed into a committee known as the "COAG Senior Officials Working Group".
    This working group, had as its task, the development of a series of recommendations in respect of the Wilkinson Review into Australian Pharmacy. They were the "power behind the throne" and their comments did not necessarily support pharmacist ownership of pharmacies, or other prime pharmacy issues.
    In fact, if you closely follow the New Zealand experience, you can read a capability into the Working Group comments, to convert to an open licencing system.
    As before, this article should be read in parallel with my second article regarding the New Zealand loss of pharmacy ownership control.

    In an endeavour to make the reading of this material less laborious, I have not published some of the minor or cosmetic type of comment by the "Working Group".
    Given that the previous two articles in this series illustrated that the Working Group did not support pharmacist control of pharmacy ownership, any apparent favourable comment has to be cynically viewed against that background.
    The details which immediately follow illustrate this point, for with minor legislative change, a licencing system could eventuate in Australian pharmacy.
    Australian pharmacists have increasingly been subjected to a punitive and heavy prescription workload which id government induced.
    This type of work has been paid for at an ever diminishing rate of return, and is about to undergo another reduction in the next federal budget.
    Could this process be simply a strategy to keep pharmacists so busy that they do not have the time, or even the inclination, to protect themselves from a government bent on distributing pharmacy assets to the "big end of town"?

    One can only speculate and hope that there is a critical mass of pharmacists ready to do battle at the appropriate time.

    Review Recommendation 6:

    Pecuniary Interests in a Pharmacy Business

    The Review recommended that:

    a.Any statutory prohibition on natural persons or bodies corporate, not being a registered pharmacist or other permitted entity, having a direct proprietory interest in community pharmacies are retained;
    b. "Proprietary Interest" be defined clearly in Pharmacy Acts as relating to the direct ownership of, or partnership, shareholding or directorship in a pharmacy operating entity;
    c. Subject to the proprietor of a pharmacy remaining responsible and accountable for the safe and competent practice of pharmacy services in that pharmacy, provisions in Pharmacy Acts relating to and including:

    (i) Preventing parties other than a registered pharmacist to have a lawfully permitted association with a pharmacy business, but not including a proprietory interest as defined in Recommendation 6(b);

    (ii) Inserting specific terms in commercial documents relating to those businesses;

    (iii) Preventing consideration for third parties based on (a percentage) of a pharmacy's turnover or profit;

    (iv) Preventing pharmacies having preferred wholesale suppliers of medicines;

    (v) Otherwise preventing pharmacy proprietors from developing lawful business associations with other parties; and

    (vi) Allowing regulatory authorities to intervene inappropriately in matters of this nature;

    are removed; and

    d. Removed provisions of the types described in Recommendation 6(c) are replaced in each Pharmacy Act with a statutory offence, with appropriate and substantial penalties for individuals and corporations, of improper and inappropriate interference with the professional conduct of a pharmacist in the course of his or her practice.

    The review noted that there was a need to support pharmacists in their dealings with commercially strong enterprises, and past legislation has acted to create a regulatory framework that is complicated, nationally inconsistent and intrusive, that acted in a manner to inhibit pharmacy commercis arrangements e.g. franchising agreements, conditions on commercial documents and access to commercial records, rent for pharmacy premises and joint ventures.

    As long as the proprietor or director of a pharmacy business is a pharmacist or a permitted non-pharmacist who remains responsible and accountable for the professional services delivered under their responsibility, then regulatory scrutiny should not apply to commercial relationships and transactions of their business.
    The only qualification involved authorities being able to act where safe and competent pharmacy has been compromised.

    The Working Group commented that Recommendations 6(a) and 6(b) narrowed the definition of pecuniary interest to proprietory interest only in a pharmacy business, which effectively excludes non-pharmacists, but allows a normal range of commercial transactions between pharmacists and non-pharmacists, removing some of the current uncertainties surrounding pecuniary interest.
    Recommendation 6(c) involved the removal of a number of commercial activities currently prohibited by various Pharmacy Acts, and have little to do with the safeguarding of public interest in pharmacy practice.

    The Working group supports the proposal to remove the restrictions noted in 6(a)(b) and (c).

    Recommendation 6(d) is designed to provide support and balance when pharmacists have to deal with commercially stronger enterprises. Thus, statutory offences designed to deter third parties exerting improper influence over the conduct of a pharmacy.

    This provision also applies in the instance where a pharmacist proprietor gives inappropriate direction to an employed pharmacist.

    Because of some industry concerns, the Working Group looked at a number of options, including:

    * The application of the Trade Practices Act. The unconscionable conduct provisions would apply, but it has not been thoroughly tested. Inadequate precedents currently exist.

    * The development of an Industry Code of Conduct. It was thought that this had a limited application.

    * The suggestion put forward by the Pharmacy Guild, that any provision of a contract or agreement between a pharmacy and other third party be unenforceable at law if such provisions influence or direct the professional control of a pharmacist within their business.
    The Working Group saw merit in this proposal, but commented that it may give rise to uncertainty.
    The Guild suggested that Pharmacy Boards adjudicate, but the Working Group was strongly opposed to this idea, as it brought Pharmacy Boards back into the day-to-day running of pharmacies.

    * The NSW Medical Practice Ammendment Bill 200 was looked at as an appropriate model and was deemed an acceptable model for pharmacy.

    While all the above appears to support the best interests of pharmacists, legislation could broaden the concept of "other pemitted entity" (refer Review Recommendation 6(a)), which could lead the way to open ownership.
    The New Zealand concept is to licence "other permitted enities" so that non-pharmacist applicants satisfy a range of criteria i.e a system of restricted open ownership.
    In such cases, an employee pharmacist has to assume legal responsibility for the professional elements of a pharmacy practice, sometimes spread over a number of different, but related, practices. Overseas experiences indicate that this pharmacist does not necessarily have professional discretion in the exercise of their purported function.
    If such a situation did arise, the legislation surrounding Review Recommendation 6(d) would assume major importance.

    Working Group Final Suggestions:

    * Accept recommendations 6(a)-6(c)

    * Accept recommendation 6(d) noting that jurisdictions agree in principle with the approach adopted in the NSW Medical Practice Ammendment Bill 2000 but jurisdictions may vary their implementation to allow consistent treatment with other health professions.

    Recommendation 7:

    Registration of Pharmacy Premises and Pharmacy Businesses

    The Review recommended that the legislative requirements be removed as to the registering of premises and businesses stating that Pharmacy Acts and the various Pharmacy Boards should focus their attention on the safe and competent practice of pharmacy.
    Noted were that existing restrictions precluded co-locating a pharmacy in a supermarket, department store or other general business or placing excessive limitations on the conduct of mail order or Internet pharmacy services.

    While it is agreed that the above does place restrictions unnecessarily on pharmacists, the removal also helps to clear the way for a licensing system of open ownership.

    The Working Group also endorsed the principle of focusing on professional practice and not commercial aspects of pharmacy.

    Working Group Final Suggestions:

    * Broadly accept Recommendation 7 but leave it to individual jurisdictions to implement: and
    * Reconsider these issues in conjunction with consideration of the National Competition Policy Review of Drugs, Poisons and Controlled Substances.

    Recommendation 8: Miscellaneous

    The Review recommended that Commonwealth, State and Territory governments ensure that legislation and agreements for the delivery of professional pharmacy and health care services negotiated with pharmacy proprietors and their representatives, require:

    * An acceptable range of services to be provided; and
    * Appropriate quality assurance and professional practice standards to be adopted by community pharmacies covered by agreements.

    The Working Group saw no need to take any action on this recommendation, other than to note it, leaving individual jurisdictions to take action if a specific need arose.

    Recommendation 9:

    New Pharmacy Approvals

    The Review recommended that:

    (a) Some form of restriction on the number of pharmacies as outlets for the Pharmaceutical Benefits Scheme (PBS) is retained;
    (b) The parties to the Australian Community Pharmacy Agreement consider, in the interests of greater competition in community pharmacy, a remuneration system for PBS services that restricts the overall number of pharmacies by rewarding more efficient pharmacy businesses and practices, and providing incentives for less efficient pharmacy business to merge or close: but
    (c) If remuneration arrangements consistent with Recommendation 9(b) are not practical, controls on the number of pharmacies' eligibility for approval to supply pharmaceutical benefits could be retained but if so any "definite community need" criteria for those approvals should be made more relevant to the needs of underserviced communities, particularly in rural and remote areas.

    Recommendation 10:

    Relocation of Existing Pharmacies

    The Review recommended that Pharmaceutical Benefits Scheme (PBS) related restrictions on the relocations of pharmacies from one site to another are phased out.

    Recommendation 11:

    Timing of Proposed Changes

    The Review recommends that, consistent with Recommendations 9 and 10, the current Pharmaceutical Benefits Scheme (PBS) new pharmacy and relocated pharmacy approval restrictions be reformed and/or phased out from 1st July, 2000

    The Working Group noted that the rules on locating new and existing pharmacies have the most impact of all the restrictions on pharmacy businesses, are ant-competitive, but are contained in the Australian Community Pharmacy Agreement thus effectively locking them in until June 2005.
    It noted also that Recommendation 9(a) at odds with the Review's finding that an incentive-based system should be put in place, noting that the cost calculation basis for the PBS should represent best practice, rather than the current industry average.
    The Working group also commented that a thorough examination of all issues should occur and revised arrangements to be implemented through the next ACPA.


    This publication has opposed any form of restriction of approval numbers agreeing wholeheartedly with the Working Group that it is anti-competitive, and has further pointed out that the allowing of pharmacists to incorporate would be the single, most beneficial method of reducing pharmacy numbers, while concurrently building large and more viable enterprises. Reducing pharmacy numbers by this method would certainly eliminate the need for an approval number system.
    Incentives hinted at in Recommendation 9(b), if directed towards mergers of incorporated individual pharmacists, would be the stimulus for all the aspirations of both government and pharmacy to be fulfilled in the most positive and economical manner.

    Recommendation 12:

    Rural and Remote Pharmacies

    The Review recommended that:

    (a) Legislation to support specific programs and initiatives to assist the retaining and enhancing of pharmacy services in rural and remote areas is considered to be of a net public benefit; and
    (b) Non-transferable approvals to supply pharmaceutical benefits conferred, in limited circumstances, on a specific remote locality are considered to be a justifiable restriction on competition in the public interest.

    The Working Group simply noted that $76 million had been budgeted over five years, but suggested that the initiatives be revisited to ensure no loss of impact.
    The writer would comment that some benefits have been noted to date in improvements in rural/isolated pharmacy services (including the first aboriginal pharmacy service developed by one of our writers, Rollo Manning). However, there is still a chronic shortage of pharmacist human resource, in both rural/remote community pharmacies and hospital pharmacies.
    This will probably only be addressed when a suitable rural allowance is developed for employee pharmacists as well as employer pharmacists, to develop a permanent critical mass of bodies in rural/remote areas.

    Recommendation 13:

    Medical Centres and Aged Care Facilities

    The Review recommended that, should new pharmacy and relocated pharmacy approval restrictions continue ofter July 2001, that:

    (a) Approvals, for PBS purposes, of pharmacies located in eligible medical centres, private hospitals and aged care facilities, and intended to serve those facilities, are considered without reference to the distance of a given facility's site from the nearest existing pharmacy; and
    (b) Measures as proposed in Recommendation 13(a) are incorporated in any transitional or ongoing regulatory measures concerning the approval of new and relocated pharmacies to supply PBS benefits.

    The Working Group commented that the third ACPA provides for a pharmacy to relocate, without reference to distance criteria, to a private hospital with more than 150 beds, which is about 10 percent of all private hospitals.
    The writer would also comment that there is a backlog of medical centre approvals which have not been able to be issued because of distance criteria.
    Because medical centres concentrate a large component of pharmacy market share, any pharmacist relocating or setting up afresh in such an environment, would have a distinct market advantage.
    Perhaps offering an approval number to a consortium of local pharmacists would be a fairer first step.

    This type of issue, created by an approval number licencing system, is the end product of a regulated market i.e at a time when governments are encouraging active cooperation with doctors and other health professionals, legislation is preventing this from happening within medical centres, and does need to be sorted out as soon as possible.

    This ends the commentary from the COAG Working Group.
    There is more, but it concerns pharmacist registration requirements, regulatory principles and authorities, competency based assessment mechanisms and the need for a national consistency of pharmacy regulation.
    None of this material is directly connected with the pharmacy ownership issues we have been highlighting.
    The writer apologises if readers have found this material a little heavy going ( it was difficult to focus in the writing), but it is material that needs to be known if Australian pharmacy has to mount the inevitable defence to protect its territory.

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