MARKETING SERVICES

PROMOTION DESIGN

Computachem Services provides a range of standard "off the shelf" promotional packages or promotional ideas, that can be adapted for use in any pharmacy environment. They are developed solely for e-commerce sites, but can also be utilised to enhance "bricks and mortar" promotional activity.
Although the promotional packages are branded, they are not intended to compete with, or replace, market group products.

The primary brand name used to identify our promotional range is "Frontline".

Divisions of Frontline include:
* Window Display
* Showcase
* Top 500
* Chemist Express
* Friendship Exchange

The "Window Display" is a monthly report on a range of eight to twelve products that should be appearing at the entrance to your e-commerce site. It is also the title for one page of an e-commerce site.
These products would represent a sensitive range that may be targeted by other online pharmacy sites. The monthly alert ensures your market share protection by being able to actively compete in a timely fashion. Included in this report are two products that may be key items or entry points to markets not fully exploited.
Graphics are included in the report.
As an extension. the Window Display page on your site can be totally managed by Computachem Services under a maintenance agreement, or you simply purchase the reports and provide your own maintenance.
The report frequency would also be upgraded to a fortnightly or weekly service, depending on levels of competition.

The "Showcase" is a suggested grouping of specialty products that you may wish to target. It is also the title for one ore more pages on an e-commerce website.
Showcases include such markets as giftware, perfumery, photographic equipment, exercise equipment, computer accessories etc.
The range exhibited in each showcase would approximate eight to twelve items and can be managed at two levels:
* A showcase of products you actually hold in stock
* A showcase of products that you do not hold in stock, but can arrange quick delivery from your supplier.

The "Top 500" is a suggested pricelist for the best selling items in e-pharmacy.
They will not necessarily be the 500 best selling items out of your "bricks and mortar" pharmacy, because of the nature of the e-consumer. The pricelist is updated monthly and prices are suggested only.
Coupled with this list will be information on suppliers and where the best prices and delivery services can be obtained. This will be formatted as a newsletter and will include other relevant market intelligence.

"Chemist Express" is the name given to a designated range of promotional activity designed to raise the visibility of your site. The concept is about introducing goods and services to e-consumers as directly and as quickly as possible.
It involves such activities as gaining top listing in the most popular search engines, identifying how,when and where to advertise your domain name, developing consumer publications to teach online e-pharmacy shopping, identifying rewards for consumers using your site, catalogue production and the cross-fertilisation of your "bricks and mortar" site with your online site, creating interactivity between target groups of consumers and your online site, the issuing of press releases and a whole checklist of in-store activities designed to raise your online profile.

"Friendship Exchange" is the name given to our range of loyalty clubs and partnership exchanges. These are dealt with in more detail in the next section on Loyalty Clubs.

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