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Leigh Kibby

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MAY,Edition # 26, 2001

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LEIGH KIBBY

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MANAGEMENT:
Emotional Intelligence


Emotional Intelligence (EI) is a label widely used to describe a trait/ability to relate to people, situations and the emotions they generate (yours and theirs) in an emotionally aware and respectful way.
Hence, EI goes beyond knowing the facts, circumstances and people’s beliefs and understandings about those facts and circumstances.
An individual’s level of EI can be a result of experience, education, training, personal preferences and genetic make up.
Recent research strongly indicates that EI can be developed and so a person is not "typecast" forever.
Also, some situations require an emotionally narrow response, the key is to have sufficient self-insight and self-awareness to know how you are likely to respond and then be able to move to an appropriate emotional type of EI response depending on the choices you want to make.
A level of EI, or in the case of this questionnaire, a type of EI, is not a measure of a person’s value or the contribution that person makes as a family member, community member or a professional.
More importantly, the EI will indicate a propensity for a particular type of response to situations, which may affect how well that person responds to their own emotional state and/or the emotional state of others.
Being aware of this can help a person understand themselves and the style of relationships they are forming with others.
Using this insight, a person then has the power to choose between a range of response strategies that can help themselves and others.
Effective, inspiring and charismatic individuals and leaders have a high EI, which forms the basis for the rapport they establish with other individuals, and in the case of leaders, with their teams. This means high EI people perceive events, and themselves, clearly and can make choices that are sensitive in terms of human beings whilst still achieving goals and building the capacity of their teams and individuals in those teams.
High EI individuals and leaders also relate better and are better able to handle difficult situations, challenges and change. Being Emotionally Intelligent means being able to relate to the emotions of the situation (your own and those of others) then put that situation into a perspective that is meaningful and will meet outcomes.
This means achieving goals, getting the best from people and building the personal capacity and insight of all players.
A label which embraces these concepts is "Logotheoric Emotional Intelligence Generic Hallmark".
Knowing your "Hallmark" can help you determine your propensity and then develop your EI abilities, which can mean activating, and/or modifying and developing, both receptivity and interpretation.
At Kinematic, we have developed tools for measuring EI, determining your Hallmark and discovering your propensity for a particular type, or style, of EI.
We also have the methods and services for buidling EI based on your Hallmark. There are two components to the Hallmark score:
* Emotional Awareness and Receptivity (EAR); and
* Interpretive Filters (IF) that enable awareness or perception and understanding.

At Kinematic, we can measure both of these and help you design and implemnet appropriate development action for individuals and workplaces.
The combined score from EAR and IF indicate a style or propensity, being one of the following four:
Logotheoriser, Messenger, Focuser, or Receiver.
There are also key developmental activities, specific to each style or propensity, that can build the Emotional Intelligence of a person with that given style or propensity.
Additionally, we can determine the predominant style of a group and likewise undertake developmental action appropriate to the style and desired outcome.
ends


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The comments and views expressed in the above article are those of the author and no other. The author welcomes any comment and interaction that may result from this and future articles, and can be contacted directly by
e-mail at kinematic@bigpond.com , or you can visit Leigh's website at http://www.kinematic.com.au .
Alternatively, the editor would be pleased to publish any responses directed to neilj@computachem.com.au .

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